Privacy Policy

Sweetpea Toys Privacy Policy

THE CHESS HOUSE, LLC is the owner of this website and is committed to the responsible management of your information. Just like you, our employees also care how their information is used and shared, so your privacy is our highest priority, and we appreciate your trust. By visiting Sweetpea Toys, you are accepting the practices described in this Privacy Policy.

Does Sweetpea Toys share information it receives?

We respect your privacy. We appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider.  No kidding, this is serious business.

What personal information does Sweetpea Toys gather?

The information we learn from customers helps us personalize and improve the shopping experience on our site. We usually need the information you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features and allowing us to communicate with you. If you have already submitted your information and would like us to remove it from our files permanently, please contact us at support@sweetpeatoys.com.

We gather the following information:

  • Information you give us: We receive and sometimes store information you enter on our website. This information gathering occurs when you register on our website, search, buy, order, post reviews, or use other methods of communication via our website or through email to Sweetpea Toys. As a result of those actions, you might supply us with such information as your name, address, and phone numbers. You can choose not to provide your information, but you will likely forfeit the ability to interact effectively with our website. If you submit your email online, you may receive periodic mailings from Sweetpea Toys, but each mailing will contain information on how to unsubscribe from the Sweetpea Toys list.

  • Automatic information: We receive and store certain types of information whenever you interact with our website. For example, like many websites, we use cookies, and we can obtain browsing information when you access our website.

  • Cookies: Chocolate chips aside, computer cookies are alphanumeric identifier text files that are transferred to your computer’s hard drive through your web browser. Cookies enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart, in-between your visits. We also collect your purchase history, search terms used, products searched or viewed, visits and interaction with pages. The cookie gathers information such as, but not limited to, an Internet Protocol (IP) Address, the Uniform Resource Locator (URL) you came from and which URL you go to next. All of this helps us keep track of the number of visitors to our website and allows us to determine the areas that are of the most interest to our visitors. The information is used to gain a broader picture of usage patterns at our site. We have no access to or control over these cookies. Cookies cannot enable the web server to read from your hard drive, get your email address against your will, destroy files on your computer or obtain any sensitive information about you. This Privacy Policy covers the use of cookies by Sweetpea Toys only. It does not cover the use of cookies by any advertisers.

  • Are my Credit Card details safe?:  Sweetpea Toys never stores credit card information on our site nor will we ever provide your account information to any third party vendor. However, when you make a purchase, you make that purchase through a highly secure, encrypted shopping cart belonging to Shopify, a 3rd party website platform. We’ve chosen to do this because we believe Shopify, as a payment processing agent, is more robust and secure than anything else we could provide our customers. Shopify does store your payment details for the purpose of supporting and processing orders, authentication, processing payments and maintaining a good customer experience. Your credit card information is not visible to the staff at Sweetpea Toys.

  • What information can you access?: Sweetpea Toys gives you access to your Account link. You can access a broad range of information there, intended for the limited purpose of viewing and updating your information.

What About Information I Provide in Reviews & Testimonials?

If you review a product on our site, your review may be posted on SweetpeaToys.com. You should be aware that any personally identifiable information you submit can be read, collected, or used by other users, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in a review or testimonial. We would strongly advise that you only post with a first name and only provide relevant review information. Do not disclose personal information or location in your review.

Are There Other Things I Should Know About?

If Sweetpea Toys is sold or acquired, individually identifying information of our members may be one of the assets sold in connection with that transaction, without notice to you or your consent.

In the unlikely event of bankruptcy, insolvency, restructuring, or other application of laws or equitable principles affecting creditors rights, we may not legally be able to control how your personal information is treated, transferred, or used. In such an event, your information may be addressed like any other asset of Sweetpea Toys.

In the case of a change in ownership or a legal, equitable principles event, we will post a notice on our website. If you have not opted out of mailings, you will also receive notification by email.

We do release account or personal information when we are asked to comply with the law, a judicial proceeding, court order or legal process served upon Sweetpea Toys. We may also release account or personal information when we believe it is appropriate to apply our Terms or Account Agreement, or to protect the rights, property or safety of Sweetpea Toys, our website users, and others. Such a release would likely occur in a process where we exchanged information for fraud protection and credit risk reduction.

Conditions of Use, Notices, and Revisions:

If you choose to visit Sweetpea Toys, your visit or any dispute over privacy is subject to this Privacy Policy, our Terms and our Account Agreement, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description via support@sweetpeatoys.com, and we will try to resolve it.

Our business changes constantly, and our Privacy Policy, Terms and Account Agreement will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

We stand behind the promises we make. We will never materially change our policies and practices to make them less protective of customer information collected in the past, without the consent of affected customers or unless we are required to by law.

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